Frequently Asked Questions
01.
What is Cloud1.live?
Cloud1.live is a Windows-based application designed for AWS cloud management. It offers IT managers complete control over AWS instances with features such as bulk actions, cost tracking, and multi-account support.
02.
Does Cloud1.live store my AWS account key and secret?
No, Cloud1.live does not store AWS account keys or secrets in any cloud database. The client application securely stores this information locally on your machine, encrypted within the application’s local database.
03.
Can I cancel my subscription anytime?
Yes, you can manage your subscription, including upgrades or cancellations, at any time from your profile settings.
04.
Does Cloud1.live offer support?
Yes, our Knowledge Base and support team are available to help you get the most out of Cloud1.live. Open a support case for additional help if needed.